Additional Policies

Insurance & Confidentiality

  • By using insurance, you authorize the release of relevant information (e.g., diagnoses, treatment dates) to your health plan.

  • In rare cases, insurers may request treatment notes or full records.

  • If your insurance is through your employer, be aware that they may access this information.

  • Pre-authorizations must be completed before the first session.

  • Notify your therapist if you change or discontinue your insurance coverage.

Appointments & Cancellations

  • Exceptions may be considered in cases of illness or emergency, at your therapist's discretion.

  • To cancel, please call or text (916) 425-7733 or email Alicia directly. Do not reply to automated SimplePractice messages — they are not monitored.

  • If you do not receive a confirmation of your cancellation, it will be considered a no-show.

  • Arrivals more than 15 minutes late are treated as no-shows; your therapist may still see you, but the session will end at the scheduled time.

Session Length

  • Standard sessions are 50 minutes. Adjustments must be discussed in advance.

  • Some insurance plans only cover 45-minute sessions — you will be notified if this applies.

Additional Services

  • Services such as extended phone calls, letters, consultations with other professionals, travel time, and court involvement are not covered by insurance and are billed separately at $170/hour, prorated in 15-minute increments.

  • Mileage is charged at the federal rate when travel is required.

  • If subpoenaed for court, a $1000 retainer is due 72 hours prior, with unused funds refunded. Court time is billed at $170/hour, including prep and travel.

Technology, Social Media & Electronic Communication

  • To protect your privacy and avoid dual relationships, Alicia does not accept friend or connection requests on social media.

  • Email, text, and other electronic communication are not secure and should not be used for clinical content or emergencies.

  • Teletherapy may be used with your consent. Confidentiality applies, but technical limitations may affect clinical assessment (e.g., therapist cannot observe physical cues).

Fees & Payments

  • A returned check will incur the bank's fee, and credit card disputes may result in an additional processing charge.