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What to expect in telehealth remote therapy

At Harbor Counseling Services, you will find a comfortable and warm environment with your session conducted via our secure video conferencing tool.

 

Therapy works best when you can commit to seeing your clinician once a week for at least 8 weeks. Often times, clients find that if too much time passes in between sessions, they spend a lot of time recapping previous sessions and re-establishing their relationship with their clinician. After 8 weekly sessions, you and your clinician can discuss progress toward your goals and determine the frequency of sessions moving forward.

 

After you make your first appointment, you will receive an email containing a link to a secure client portal. In the portal, you will review our intake paperwork, electronically sign it, and fill out a questionnaire about yourself. Filling out the intake paperwork ahead of time will allow your clinician to review your goals for therapy and get to know you to maximize your time during your first session.

 

We request that the intake paperwork be completed at least 48 hours before your scheduled appointment. If you have any difficulty in filling out the paperwork ahead of time, just let us know and we will make alternative arrangements for it to be completed at your first session.

 

If you would like to utilize your insurance coverage to see one of our clinicians, we will obtain that information from you before your first appointment in order to determine if you have any co-pays or deductibles that need to be met.

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Book a Telehealth Appointment Today

What to expect in telehealth remote therapy

Telehealth therapy allows you to continue your regular therapy sessions with your therapist in the comfort of your own home or location of your choice. It is recommended that you have a good connection in order to avoid any video or audio delays. Harbor Counseling Services uses the Simple Practice Teletherapy platform. This is a secure, encrypted platform. ​Simple Practice can be used through a computer browser such as Safari or Google Chrome. You can also download the Simple Practice Telehealth App through your phone App Store. 

Seventy-two hours before your appointment, you will receive an email from our automatic system, reminding you of your appointment. In your reminder email for your appointment, there will be a link unique to you and your therapist for your video session.  Please follow the directions in your initial email detailing how to set up telehealth sessions.  If you encounter any difficulties, please text our office number at (916) 425-7733.

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Contact Info
Hours

Monday: 9am to 7pm

Tuesday: 9am - 7pm

​​Wednesday: 9am - 7pm

​Thursday: 9am - 7pm
Friday: 9am - 7pm

Saturday: Closed
Sunday: Closed

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